Privacy Policy

Pikapick is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pikapick.com and purchase our products, including T-Shirts and Hoodies. This policy is effective as of the date posted on our website and applies to all information collected through our site.

Information We Collect

We collect information in the following ways:

• Personal Information: When you create an account or place an order, we collect your full name, shipping and billing addresses, email address, phone number, and payment information (processed securely via third-party payment processors).
• Order Information: We collect purchase history, product preferences, and transaction details.
• Automatically Collected Data: When you visit our site, we automatically collect your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. We also use cookies and similar technologies to track browsing behavior and improve your experience.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping, returns, and exchanges.
• Send order confirmations, shipping notifications, and updates regarding your purchases.
• Respond to your inquiries and provide customer support.
• Improve our products, services, website functionality, and marketing efforts.
• Send promotional emails and newsletters (you may opt out at any time).
• Detect and prevent fraud and protect against unauthorized transactions.
• Comply with legal obligations and enforce our terms of service.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We share your information only in the following circumstances:

• Service Providers: We share data with trusted third-party vendors who assist us in operating our website, processing payments, fulfilling orders, and sending communications (e.g., payment processors, shipping carriers, email service providers).
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Please note that payment processors handle financial data under their own privacy policies and security practices.

Your Choices and Rights

You have the following choices regarding your personal information:

• Opt-Out of Marketing: You may unsubscribe from promotional emails at any time by clicking the unsubscribe link in our emails or by contacting us.
• Access and Correction: You may request access to, correction of, or deletion of your personal data by contacting us.
• Cookies: You can configure your browser to decline cookies, though this may affect site functionality.
• Exercise Your Rights: To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

Communications

We respect your privacy and your choices regarding communications. You may opt out of receiving marketing or promotional emails from Pikapick at any time by following the unsubscribe instructions provided in those emails or by contacting us directly. Please note that even if you opt out of promotional communications, we may still send you transactional emails related to your orders, such as order confirmations, shipping updates, and account notifications, as these are necessary for order fulfillment.

Data Security

We implement industry-standard security measures to protect your personal information:

• All data transmitted between your browser and our server is encrypted using SSL/TLS technology.
• Payment processing is handled by PCI DSS compliant payment processors to ensure financial data security.
• We restrict access to personal data to authorized employees and contractors who need it to perform their duties.
• We conduct regular security reviews and updates to maintain the integrity of our systems.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but commit to following best practices to safeguard your data.

Correcting Your Information

If your personal information changes, or if you believe any information we hold is incorrect or incomplete, please contact us promptly. You may also update certain account information through your online account settings on our website. We will respond to all requests to correct or update your information in a timely manner.

Contact Us

If you have any questions about this Privacy Policy, please contact us using the details below:

You can also visit our website at pikapick.com for additional information.