Terms and Conditions
Welcome to Pikapick. These Terms and Conditions govern your use of the website located at pikapick.com and your purchase of products from us. By accessing or using our website or making a purchase, you agree to be bound by these Terms. If you do not agree with any part of these terms, you must not use our website or purchase any products. These Terms are effective as of the date of your first use and may be updated from time to time.
Acceptance of Terms
By accessing, browsing, or using the pikapick.com website, or by purchasing any products offered herein, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy. You represent that you are at least 18 years of age or have the consent of a parent or legal guardian. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the revised Terms.
Products and Services
Pikapick is a cross-border e-commerce business that sells apparel, specifically T-Shirts and Hoodies, directly to consumers. We offer a variety of designs, sizes, and colors. Please note that the product images displayed on our website are for illustrative purposes only. While we strive to accurately represent the colors and details of our products, the actual product you receive may vary slightly in color or design due to monitor settings and manufacturing variations. We reserve the right to modify, discontinue, or cease selling any product at any time without prior notice.
Pricing and Payment
All prices listed on our website are displayed in the currency selected at checkout and are subject to change without notice. Prices do not include shipping costs, taxes, or customs duties unless explicitly stated. Payment must be made in full at the time of order placement. We accept secure payments through third-party payment processors. All transactions are encrypted and processed securely. By placing an order, you authorize us to charge the total amount to your chosen payment method. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or description, or suspected fraud.
Shipping Policy
Pikapick ships to the countries and regions listed on our website. Shipping costs are calculated at checkout based on the destination, package weight, and selected shipping method. Standard processing time is approximately 1-3 business days. Delivery timeframes vary by destination but generally range from 7 to 21 business days after shipment. Please note that we are not responsible for delays caused by customs clearance, carrier issues, or incorrect address information provided by the customer. Customers are solely responsible for paying any applicable customs duties, import taxes, or fees imposed by their country.
Return and Refund Policy
We want you to be satisfied with your purchase. If you are not completely satisfied, you may return eligible items within 30 days of delivery. To be eligible for a return, items must be unused, unwashed, in their original condition, and include all original tags and packaging. Certain items, such as final sale products or personalized items, may not be eligible for return. To initiate a return, please contact our customer service team. The customer is responsible for return shipping costs unless the item is defective or we made an error. Refunds will be processed within 5-10 business days after we receive and inspect the returned item. Refunds will be issued to the original payment method.
Warranties and Disclaimers
All products sold on pikapick.com are provided “as is” and “as available” without warranties of any kind, either express or implied. We expressly disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement. While we strive to ensure our website operates smoothly, we do not guarantee that the website will be uninterrupted, error-free, or free of viruses or other harmful components. Your use of the website and purchase of products is at your own risk.
Limitation of Liability
To the fullest extent permitted by applicable law, Pikapick shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising out of or related to your use of the website or purchase of products. Our total liability to you for any claim arising from these Terms or our services shall not exceed the amount paid by you for the specific product giving rise to the claim. Some jurisdictions do not allow the exclusion or limitation of liability for certain damages, so the above limitations may not apply to you.
Intellectual Property
All content on this website, including but not limited to logos, text, graphics, images, software, and product designs, is the property of Pikapick or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content without our express written permission. The Pikapick name, logo, and all related names and logos are trademarks of Pikapick. Unauthorized use is strictly prohibited.
Governing Law and Dispute Resolution
These Terms and Conditions are governed by and construed in accordance with the laws of the company jurisdiction, without regard to its conflict of law provisions. Any disputes arising out of or related to these Terms or your use of the website shall be resolved through the courts located in the company jurisdiction, or through alternative dispute resolution mechanisms as may be required by applicable law. We encourage you to contact us directly to resolve any issues before pursuing legal action.
Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. It is your responsibility to review these Terms periodically for updates. Your continued use of the website after any changes constitutes your acceptance of the revised Terms. If you do not agree with any changes, you must stop using the website and cease any further purchases.
Contact Us
If you have any questions about these Terms and Conditions, please contact us using the details below:
Our Store Group
📍 Address: 2120 Victoria Ave, Sidney, Canada
📧 Email: contact@pikapick.com
📞 Phone: 07 33-2008
🌐 Web: pikapick.com
Website: pikapick.com